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Heaven at the Hard Rock Hotel Riviera Maya

Km. 72 Carretera Cancun-Tulum Puerto Aventuras 77710, 77500, Puerto Aventuras
• A 5 km from the center of Puerto Aventuras
9
Excellent
(10504 Reviews)
Accommodation features
Beachfront
Internal parking
Pool
Spa
Adult Only

Check-in times and other important info


Accommodation facilities/services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Snack bar

Wifi and Internet

Wi-Fi

Main Hotel Services

Meeting Room
Games room
Laundry Service
Car Hire
Currency exchange
Hairdressing salon
Free Luggage Room
Bicycle Rental
Loungers
Safe at the reception
Valet driver

Pets

Not Pet-Friendly

SPA

Massage Parlour
Sauna
Jacuzzi
Wellness Service (reservation required)

Facilities

Garden
Tennis Court
Business Center
Supermarket

Swimming pools

Outdoor Pool (summer)
Bar junto a la piscina (temporada de verano)

Transfers / Transfer

Shuttle to the airport (check fee)
Transfer to the airport

Room services

Room Services

TV
Room service
Telephone
Piped music
Balcony
Hairdryer
Air Conditioning
International TV channels
Safe to be paid at reception
Alarm Service
Iron
Desk

Bathroom

Bathtub
Shower
Amenities
Hydromassage shower
Magnifying mirror
Bathrobe

Apartment services

Coffee-maker
Pay mini-fridge

Parking

The accommodation has a car park free of charge

The surroundings of Heaven at the Hard Rock Hotel Riviera Maya

Nearby

Dolphin Discovery Riviera Maya 1.7 km
Puerto Aventuras Beach Marina and Golf Resort 1.9 km
Chac Mool Cenote 4 km
Cenote Cristalino 4.5 km
Cenote Jardín Del Eden 4.6 km
Kantun Chi 4.7 km
Cenote Azul 4.7 km

Places of interest

Río Secreto 12 km
Xenses Park | por Xcaret 12.4 km
Xcaret Park 12.5 km
Xplor 12.9 km
YAL-KU CENOTE Y Laguna Yalku 14.8 km
Sandos Playacar Beach Resort 16.1 km
Cenote Chaak Tun 18.3 km
PGA Riviera Maya 20 km

Nearby airports

Playa Del Carmen, Quintana Roo (PCM) 18.8 km
Cozumel, Quintana Roo (CZM-Cozumel Intl.) 29.4 km
Tulum, Quintana Roo (TUY) 39.4 km
All distances are calculated in a straight line. Actual travel distances may vary.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

This hotel is located in the town of Puerto Aventura, surrounded by a tropical garden. Nearby you can find a lot of shops, stores and places of leisure and entertainment. This luxury hotel has a total of 2,600 rooms, as well as a magnificent garden and pool area, a hairdressing salon, a cozy bar and an air-conditioned restaurant. As additional services, room and laundry services are offered. You can park your car in the parking spaces. The elegant rooms are equipped with bathroom with hairdryer, telephone, mini-fridge and central heating. In the wide exterior part of the hotel there is a swimming pool and a terrace for sunbathing, equipped with umbrellas and sun loungers. You can also relax in the sauna or play sports in the gym. In addition, you will have the possibility to play tennis. So you do not get bored, you are offered a wide and varied daily program of activities and entertainment.


Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.

Ratings about Heaven at the Hard Rock Hotel Riviera Maya

9
Excellent
Based on 10504 reviews
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Frequently asked questions about Heaven at the Hard Rock Hotel Riviera Maya

Does the Heaven at the Hard Rock Hotel Riviera Maya have wifi connection?

The Heaven at the Hard Rock Hotel Riviera Maya has Wi-Fi.

Can I stay with a pet at Heaven at the Hard Rock Hotel Riviera Maya?

Pets are not allowed at Heaven at the Hard Rock Hotel Riviera Maya.

Does the Heaven at the Hard Rock Hotel Riviera Maya have a swimming pool?

Yes, Heaven at the Hard Rock Hotel Riviera Maya has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

What can I do at Heaven at the Hard Rock Hotel Riviera Maya?

The Heaven at the Hard Rock Hotel Riviera Maya has the following activities available (some may be for a fee).
  • Masseur

Does the Heaven at the Hard Rock Hotel Riviera Maya have a 24h reception?

Yes, Heaven at the Hard Rock Hotel Riviera Maya has a 24-hour reception.

Is there heating in Heaven at the Hard Rock Hotel Riviera Maya?

Yes, Heaven at the Hard Rock Hotel Riviera Maya has heating in the common areas.

Is there air conditioning in the common areas at Heaven at the Hard Rock Hotel Riviera Maya?

Yes, Heaven at the Hard Rock Hotel Riviera Maya has air conditioning in the common areas.

Is Heaven at the Hard Rock Hotel Riviera Maya adapted for people with reduced mobility?

Yes, Heaven at the Hard Rock Hotel Riviera Maya is adapted for people with reduced mobility.
Heaven at the Hard Rock Hotel Riviera Maya
Customer photos