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The Reserve at Paradisus Playa del Carmen - Riviera Maya

5ta Avenida Manzana 569 Lote 1-b,, 77710, Riviera Maya
• A 3.5 km from the center of Playa del Carmen
7.8
Good
(342 Reviews)
Rooms
9

Check-in times and other important info


Accommodation facilities/services

Main Areas

24 h reception
Air-conditioning in the main facilities
Lift
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Gluten-free food on request
Breakfast menu
Lunch menu

Main Hotel Services

Meeting Room
Games room
Laundry Service
Nanny
Car Hire
Currency exchange
Medical Services
Hotel Stores
Loungers
Safe at the reception
Multilingual employees
Bell boy

SPA

Massage Parlour
Sauna
Fitness Centre
Turkish bath
Spa (for a fee and reservation required)

Children and animation

Children's Club
Adult Entertainment
Children entertainment

Wifi and Internet

Internet Corner
Wi-Fi (to be paid at reception)

Swimming pools

Scuba Diving Facilities
Outdoor Pool (summer)
Children's pool (summer season).

Car Park

Indoor car park (to be paid at reception)
Paid outdoor car park

Pets

Pet-Friendly on request (check fee)

Baby cribs

Cots available at the hotel (Extra Fee and Request in Advance)

Facilities

Business Center

Room services

Room Services

TV
Room service
Radio
Balcony
Hairdryer
Air Conditioning
International TV channels
Safe to be paid at reception
Alarm Service
Video Game
Iron

Bathroom

Shower
Amenities
Magnifying mirror
Bathrobe

Apartment services

Final cleaning
Coffee-maker

The surroundings of The Reserve at Paradisus Playa del Carmen - Riviera Maya

Nearby

Playa 88 540 m
Gran Coyote Golf 1.8 km
Martina Beach Club 1.9 km
Plaza Las Américas 3.1 km
CEDAM 3.1 km
Terminal Marítima Playa del Carmen 3.8 km

Places of interest

Sandos Playacar Beach Resort 6.8 km
Cenote Chaak Tun 7.6 km
Xplor 10 km
Xcaret Park 10.3 km
Xenses Park | por Xcaret 10.5 km
Río Secreto 10.9 km
Playa Casitas 18.3 km
Stingray Beach Cozumel 19.8 km

Nearby beaches

Playa Xcalacoco 2.6 km

What else can I do?

CENTRO MAYA 5.7 km

Nearby airports

Playa Del Carmen, Quintana Roo (PCM) 4.1 km
Cozumel, Quintana Roo (CZM-Cozumel Intl.) 20 km
Cancun, Quintana Roo (CUN-Cancun Intl.) 47.3 km
All distances are calculated in a straight line. Actual travel distances may vary.

Pet Policy

This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

About the accommodation

Located on the beach and surrounded by mangroves, Family Concierge at Paradisus La Esmeralda is an all-inclusive four-diamond boutique hotel, with its promise of fun and its “LUXExclusive” experience designed for the whole family. The suites have a private balcony, A / C with temperature control, free Wi-Fi, 24-hour room service, cable TV, minibar, safe, toiletries, slippers and coffee maker. First-class facilities that include YHI Spa, gym, YHI Kids, Kids Club "Kids Zone", Kids Club, Baby Club, games room, enriching experiences, children's pool. The hotel offers 14 restaurants to choose from, which are open every day and includes international, Mexican, contemporary Asian cuisine, Latin fusion, Mediterranean cuisine and signature cuisine "Passion" by Martin Berasategui ($) awarded by the AAA as 5 Diamonds. There are also several bars / lounges, including poolside bars. Family Concierge at Paradisus La Esmeralda is a five-minute drive from downtown Playa del Carmen. A supplement applies to book Bali Beds located in the La Perla or La Esmeralda pool area.


Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.

Ratings about The Reserve at Paradisus Playa del Carmen - Riviera Maya

7.8
Good
Based on 342 reviews
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Frequently asked questions about The Reserve at Paradisus Playa del Carmen - Riviera Maya

Where can I park at The Reserve at Paradisus Playa del Carmen - Riviera Maya?

If you stay at The Reserve at Paradisus Playa del Carmen - Riviera Maya you have the following parking possibilities (subject to availability):
  • Paid Indoor parking
  • Paid outdoor parking

Does the The Reserve at Paradisus Playa del Carmen - Riviera Maya have wifi connection?

  • The The Reserve at Paradisus Playa del Carmen - Riviera Maya offers Wi-Fi for a fee.
  • The The Reserve at Paradisus Playa del Carmen - Riviera Maya has an Internet corner.

Can I stay with a pet at The Reserve at Paradisus Playa del Carmen - Riviera Maya?

Pets are allowed at The Reserve at Paradisus Playa del Carmen - Riviera Maya (on request and direct payment at the hotel). Check the conditions.

Does the The Reserve at Paradisus Playa del Carmen - Riviera Maya have a swimming pool?

Yes, The Reserve at Paradisus Playa del Carmen - Riviera Maya has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Children's pool (summer season).
  • Outdoor swimming pool (summer season)

What can I do at The Reserve at Paradisus Playa del Carmen - Riviera Maya?

The The Reserve at Paradisus Playa del Carmen - Riviera Maya has the following activities available (some may be for a fee).
  • Spa for a fee
  • Masseur
  • Gym

Is there children's cots available at The Reserve at Paradisus Playa del Carmen - Riviera Maya?

The The Reserve at Paradisus Playa del Carmen - Riviera Maya has cots available with direct payment at the hotel (you must request before you start your trip).

Does the The Reserve at Paradisus Playa del Carmen - Riviera Maya have a 24h reception?

Yes, The Reserve at Paradisus Playa del Carmen - Riviera Maya has a 24-hour reception.

Is there air conditioning in the common areas at The Reserve at Paradisus Playa del Carmen - Riviera Maya?

Yes, The Reserve at Paradisus Playa del Carmen - Riviera Maya has air conditioning in the common areas.
The Reserve at Paradisus Playa del Carmen - Riviera Maya
Customer photos