10
Miguel
Travelled with family
Booked on Esquiades.com
February 2024
Excellent
The Swimming pool with children every evening without need for booking or slots
the Wifi was a bit weak.
9.7
Daria
Travelled with friends
Booked on Esquiades.com
February 2020
Excellent
Good location, very helpful staff, a lot of space in the lobby (convenient if you travel with a big group of friends)
hotel parking is very expensive (more than 20 euros per day)
6
Borja
Booked on Esquiades.com
February 2020
Average
a very expensive parking (normally is for free at many hotels) and poor wifi.
7.3
Joel
Travelled with family
Booked on Esquiades.com
January 2020
Good
Localizacion
Wifi
9.3
Yanxin
Travelled with couple
Booked on Esquiades.com
January 2017
Excellent
Everything is nice!
The WiFi is not so good...
9.7
Thomas
Travelled with friends
Booked on Esquiades.com
January 2017
Excellent
The combo of room, ski, breakfast, and spa
Nothing really
2.3
Abraham
Travelled solo
Booked on Esquiades.com
February 2026
Basic
Very old, dirty hotel, expensive for what they offer.
Hotel muy antiguo, sucio, caro para lo que ofrecen.
The food was terrible, very expensive for what it was, and the place was filthy... It smelled old, and the staff was awful, especially the older woman and man at the buffet. I wouldn't recommend this hotel to ANYONE. I felt ripped off.
Comida pésima , muy cara para la mierda que es, esta sucio... Huele a viejo, personal fatal, sobretodo la mujer y el hombre mayores del buffet. No recomiendo este hotel a NADIE. ME SENTÍ ESTAFADO.
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9.4
Luis
Travelled with family
Booked on Esquiades.com
February 2026
Excellent
Os quartos familiares são grandes o que dá para se passar uma boa semana em família. O Spa é muito bom, o que é reconfortante no final de um dia intenso de ski. O Hotel fica localizado junto à principal avenida de lojas de Andorra à Vella.
O WiFi nem sempre tem cobertura no restaurante e em partes do quarto. Merecia atualizar os amplificadores de sinal.
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7.1
João
Travelled with family
Booked on Esquiades.com
February 2026
Good
Restaurant
Restaurante
The rooms don't have electrical outlets near the bed, the rooms are in need of renovation, they are old and damaged. Cleaning is only half done, sometimes even leaving beds unmade.
Os quartos não tem tomadas perto da cama, os quartos estão a precisar de uma remodelação, estão velhos e estragados. A limpeza é feita a metade, deixando até às vezes camas por fazer.
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10
Filipe
Travelled with family
Booked on Esquiades.com
February 2026
Excellent
Very spacious family rooms. Excellent cleanliness. This is the second time I've stayed at this hotel.
Quartos familiares muito espaçosos.
Limpeza muito boa.
Já é a segunda vez que fico neste hotel.
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8.3
Raquel
Travelled with family
Booked on Buscounchollo.com
February 2026
Very good
La ubicación muy cerca del centro peatonal, la habitación super amplia, las camas comodas
Solo probamos el buffet del desayuno, que aún teniendo mucha variedad dejaba de desear....
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7.1
Pedro Manuel
Travelled with friends
Booked on Esquiades.com
February 2026
Good
On the last day, after checking out at 8 a.m., we asked to be allowed to take a shower in the pool changing rooms in the late afternoon after skiing, which we were refused and told we couldn't use the facilities after 12 noon. I've been skiing in Andorra for many years now, and this was the first hotel to refuse such a request....This kind of attitude on the part of the hotel leaves a lot to be desired! It's on record and I'll never go back!
No último dia, após fazer o check out às 8 da manhã, solicitamos que nos deixassem tomar um banho nos balneários da piscina, no final da tarde após esquiar, algo que nos foi recusado e dito que não poderíamos usar as instalações após as 12h. Já muitos anos que faço esqui em Andorra, e foi o primeiro hotel que recusou tal pedido....Deixa muito a desejar este tipo de atitude por parte do hotel! Ficou registado e é para não mais voltar!
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8.7
Margarita
Travelled with family
Booked on Esquiades.com
February 2026
Very good
Very friendly and helpful reception staff, perfect location
Personal de recepción muy amable y servicial, ubicación perfecta
Spa maintenance
El mantenimiento del spa
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9.4
Consuelo
Travelled with couple
Booked on Buscounchollo.com
February 2026
Excellent
La ubicación del hotel es centrica, el servicio esta bien, todo muy limpio y los desayunos completos para poder elegir.
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7.4
Rui
Travelled with family
Booked on Esquiades.com
February 2026
Good
The location is very good, it has its own car park, and the friendliness of the staff also helps. The buffet is also good, as is the breakfast. The main negative aspect - which is not enough to call it a "dislike" - is the age of the hotel, which is evident in the installed equipment (bathroom, noisy air conditioning, furniture and decoration of the rooms, or even, few electrical outlets in the room).
A localização é muito boa, tem estacionamento proprio, e a simpatia das pessoas também facilita. O buffet é também bom, assim como o pequeno almoço.
O principal aspeto negativo - que não é suficiente para colocar como "não gosto" - é o peso da idade que o hotel já apresenta, que se assentua nos equipamentos instalados (wc, ar condicionado ruidoso, mobiliário e decoração dos quartos, ou ainda, poucas tomadas no quarto).
What I really consider weak for a 4-star hotel is limiting the range of bathroom products to hand and shower gel.
O que realmente entendo fraco para um hotel de 4 estrelas, é limitar a oferta de produtos de wc ao gel das mãos e de banho.
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10
Maria Carmen
Booked on Buscounchollo.com
February 2026
Excellent
Lo recomiendo en todos los aspectos
Volveremos con toda seguridad
El personal súper amable
La comida deliciosa
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8.6
Carlos J
Travelled solo
Booked on Esquiades.com
February 2026
Very good
Cleanliness, friendliness of the staff, facilities.
Limpieza, amabilidad del personal, instalaciones.
Bar hours and lack of electrical outlets on bedside tables in rooms.
Horario del bar y falta de enchufes en las mesillas de las habitaciones.
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10
Gloria Leticia
Travelled with family
Booked on Buscounchollo.com
February 2026
Excellent
Personal muy agradable y habitacion acordé al precio!
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8
Laia
Travelled with couple
Booked on Buscounchollo.com
January 2026
Very good
Nos ha gustado mucho el spa del hotel
Podrian dejar mas detalles en la habitación como jabones, crema hidratante y el desayuno de buffet me ha parecido muy caro
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8
Luis Alejandro
Travelled with family
Booked on Esquiades.com
January 2026
Very good
Varied and high-quality buffet food SPA
Comida del buffet variada y de calidad
SPA
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