8.6
Marcel
Travelled solo
Booked on Esquiades.com
February 2025
Very good
Staff very kind and professional.
Hotel very clean.
Hotel very near the gondel to snowboard area, ice skating rink just across the road.
Daily in the afternoon mulled wine available at reception area where you can enjoy it by the fire place.
To store your equipment there was a room instead of lockers. Unfortunately not enough for all guests.
Buffet area to small for the amount of guests, more than once there was no table for me available. Had to wait a while.
Internet intermitted and some days not available at all.
10
Bram
Travelled with couple
Booked on Esquiades.com
February 2023
Excellent
The rooms and friendly staff.
Missed a bit of atmosphere
10
Rafael
Travelled solo
Booked on Esquiades.com
January 2022
Excellent
Beautiful, comfortable and practical rooms. Easygoing and helpful staff.
I was in a second exterior room and the window was insulated, nevertheless, I think it was not noise insulated enough.
6
Ayse
Booked on Esquiades.com
December 2021
Average
Breakfast was very good. Hotel is very near to lifts. Hotel manager was nice.
We brought our dog. They claimed our dog escaped the room somehow and let us know after all was finished. We were having breakfast in the restaurant and our dog was extremely scared when we entered the room. It was very bad attitude and not transparent communication by the receptionist. I had the full voice recording of the dog in the room. Receptionist did not listen and tried to blame us instead of communicating.
6.3
Paulo
Travelled with friends
Booked on Esquiades.com
February 2020
Average
Internet is awful
Too much noise and no discipline from the employees to ensure a quite atmosphere
9.3
Adan
Travelled with couple
Booked on Esquiades.com
April 2019
Excellent
The location is very convenient, and staff very friendly and accomodating.
Wifi did not work.
9
Sergei
Travelled solo
Booked on Esquiades.com
February 2019
Excellent
Absolutely everything, with a few exceptions.
A room in the attic floor has inconvenience for people high and above average growth due to a low roof.
5.3
Flh
Travelled with couple
Booked on Esquiades.com
February 2019
Average
Good choice of food, friendly staff, comfy rooms.
6.8
MarEl
Travelled with friends
Booked on Esquiades.com
February 2019
Good
Food
Lack of WiFi in the rooms
10
Anca Georgiana
Travelled with couple
Booked on Esquiades.com
January 2019
Excellent
5 star very happy with the esquiades pack
8.3
Onur
Travelled with family
Booked on Esquiades.com
December 2017
Very good
STAFF
WIFI
9
Josep
Travelled with family
Booked on Esquiades.com
December 2017
Excellent
Excelent ubicació per esquiadors, servei molt correcte i personal molt amable. Habitacions amplies i molt comfortables.
No te parking.
4.5
Zian
Travelled with friends
Booked on Esquiades.com
February 2017
Basic
The staff was great and the rooms nice
The food was not everyday nice
5.3
Sandip
Travelled with family
Booked on Esquiades.com
February 2016
Average
The room was excellent, and the location was great
8
Estela
Booked on Esquiades.com
January 2026
Very good
The hotel has excellent service and a good buffet, the rooms are clean, and they had a lovely gesture for my partner's birthday: they left a cake in the room with a greeting card. A very nice touch, definitely worth repeating.
El hotel tiene muy buen servicio y buen buffet, las habitaciones limpias, tuvieron un detalle con mi pareja el dia de su cumpleaños, le dejaron una tarta en la habitacion con una tarjeta de felicitacion, uns detalle muy bonito, para repetir
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10
Elena
Travelled with friends
Booked on Esquiades.com
January 2026
Excellent
Very friendly staff. Very welcoming place and good location. Comfortable beds that promote restful sleep and a comfortable room temperature.
Personal muy amable. Recinto muy acogedor y buena localización. Camas cómodas que favorecen el descanso y temperatura de la habitación correcta
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8
Josep
Travelled solo
Booked on Esquiades.com
January 2026
Very good
Fantastic, we are good days!
Fantastico does dias buenosomos!
There's no car park available for unloading upon arrival!
Falta aparcamiento para descargarr a la llegada!
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8.9
Gisela
Booked on Esquiades.com
December 2025
Very good
The friendliness and attentiveness of all the hotel staff, especially at reception, was outstanding. They explained everything perfectly and were incredibly kind and helpful. The thoughtful touch of giving my son a teddy bear was a delight, and he was even happier! 😍 And the proximity to Canillo Brilla made it so convenient.
Amabilidad y atención de todo el personal en general del hotel , sobre todo en recepción nos explicaron todo super bien y fueron muy amables y atentos y el detalle de regalar a mi niño un osito de peluche me encantó y a mí niño más 😍
Y el acceso a tan cercano a Canillo Brilla
Paying €30 for the spa is completely useless. And if you're staying more than two nights, at least one day should be free.
Pagar 30€ por el spa no lo vale para nada.
Y si te alojas más de dos noches por lo menos un día debería de ser gratuito
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9.7
Mayra Selene
Travelled with couple
Booked on Buscounchollo.com
November 2025
Excellent
I enjoyed the hotel very much, we were very comfortable and the staff was great.
He disfrutado mucho el hotel muy bien estuvimos muy cómodos y el personal genial
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3.7
Blue
Travelled with couple
Booked on Buscounchollo.com
November 2025
Basic
Very low quality food, everything can be heard at night.
Comida de muy baja calidad, se escucha todo por la noche
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