9.6
Mark
Travelled with family
Booked on Esquiades.com
February 2024
Excellent
Great staff and very good restaurant
haha, the portions in the restaurant were very big
8
Bettina
Booked on Esquiades.com
January 2024
Very good
Friendly staff
Very good breakfast
Dinner, staff rushed to take order plus the pudding. Brought the food in way too fast. Plate out new plate in. No time to enjoy the food
8.8
Adam
Travelled with couple
Booked on Esquiades.com
March 2023
Very good
Location
Bath equipment
7.7
VD
Travelled with couple
Booked on Esquiades.com
December 2021
Good
We really like the receptionist who was very accomodating and was one of the few people that spoke English well enough to communicate. The spa was also very good and our room was pleasantly spacious!
Althoufmgh the food was really good, albeit sometimes too little, the restaurant staff couldn't speak any English, which made communicating very difficult.
2.5
Dissapointed Custome
Travelled with family
Booked on Esquiades.com
February 2020
Basic
The staff at the reception should not work in the service industry. In general the hotel does not have enough employees to provide a good service. The rooms need renovation and are dusty and there is mold in the bathrooms, the food looks good but is actually just microwaved and sometimes cold just to name few of the complains... it is not a 4 star hotel...
8.9
Pau
Travelled with couple
Booked on Esquiades.com
December 2025
Very good
The perfect hotel for its location and tranquility. The food is high quality. Breakfast is varied, even when there are many guests and they bring everything out, and the dinners are very good, with elaborate and well-cooked dishes. The spa is perfect. The waiters are incredibly friendly.
El hotel perfecto por ubicación y tranquilidad.
La comida de calidad.
Desayuno surtido cuando hay bastantes huéspedes que lo sacan todo fuera y las cenas de muy buena calidad, platos elaborados y bien cocinados.
El spa perfecto.
Los camareros súper amables
Just as an opinion, more options for plant-based drinks or 100% whole-wheat bread would be better suited to today's healthier diets. Regarding the rooms, they didn't clean us for two days and didn't make the beds. The hotel should make a small investment because the furniture was in poor condition. Also, the pillows could be a bit better for those of us who suffer from neck pain.
Solo cómo opinión más opciones de bebidas vegetales o pan 100% integral, más adaptados a la alimentación de hoy en día más saludable.
En cuanto a las habitaciones no nos limpiaron dos días ni montaron cama.
El hotel debería hacer una pequeña inversión porque los muebles estaban mal.
Como apunte las almohadas que sea un pelín mejor para la gente que sufrimos de cervicales.
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10
Jana
Travelled with friends
Booked on Esquiades.com
December 2025
Excellent
All
Todo
Nothing
Nada
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9.4
Alejandra
Booked on Buscounchollo.com
December 2025
Excellent
Nos ha encantado el lugar, la atención y todos los servicios. Sin duda, nos habría gustado alargar nuestra estancia. Elegimos la opción con desayuno y fue una excelente elección; aun así, creemos que merece mucho la pena optar por la media pensión para disfrutar aún más de la experiencia. El alojamiento está situado en una zona tranquila, un poco alejada, lo que aporta calma y desconexión. Como recomendación, conviene tener en cuenta los horarios de regreso, ya que en horas punta el trayecto puede resultar algo más largo.
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8.9
Paola
Booked on Buscounchollo.com
December 2025
Very good
Lo mejor el spa, la comida del buffet, la atención y la amabilidad del personal.
Las cenas en general fueron bastante buenas, aunque el primer día el segundo plato no nos gustó demasiado. Al ser en un lugar tan apartado de Andorra, siento que le falta alguna zona de ocio, como billar y demás
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7.4
Marc
Travelled with friends
Booked on Esquiades.com
December 2025
Good
They had no record of the included dinner
No tenían registro de la cena incluida
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10
Ana Isabel
Booked on Buscounchollo.com
November 2025
Excellent
Personal excelente en el trato. Volvere
Mucha calor
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9.7
Ahinoa
Travelled with couple
Booked on Buscounchollo.com
November 2025
Excellent
Hemos estado dos noches con pensión completa. Mi pareja es vegetariana y cuando fuimos a cenar adaptaron el menú sin poner inconvenientes. El personal muy atento, con ganas de querer volver otra vez!
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8.9
Sonia
Travelled with couple
Booked on Buscounchollo.com
November 2025
Very good
El servicio del comedor ,la ubicación y las vistas al rio; precioso.
La habitación era bastante pequeña y el lavabo tenia muy poca luz .
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7.1
Francisco
Travelled with couple
Booked on Buscounchollo.com
November 2025
Good
Estoy muy contento con la profesionalidad del personal del comedor.
Las habitaciones empiezan a necesitar una actualización.
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9.1
Ramon
Travelled with couple
Booked on Buscounchollo.com
November 2025
Excellent
Habitacion amplia y comoda. El spa sensacional. Ubicado en un sitio perfecto para hacer excursiones. El personal atento y amable. Desayuno muy bueno
Calefaccion general excesiva.
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7.1
Olga
Travelled with couple
Booked on Buscounchollo.com
November 2025
Good
Overall good, was expecting better quality for dinner, Friday was very good, Saturday not so much.
En general bien, esperaba mas calidad en la cena, el viernes muy bien , sabado no
They gave me an adapted room, in the end I managed to change it.
Me dieron habitacion adaptada, al final consegui cambiarla
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10
Zenon
Travelled with friends
Booked on Buscounchollo.com
October 2025
Excellent
"For example, they do not allow pets, but other than that, I cannot say anything negative about it."
Por decir algo , que no admiten mascotas, por lo demás no puedo decir nada en contra,
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9.4
Guendalina
Travelled with couple
Booked on Buscounchollo.com
October 2025
Excellent
Translation:
"It's the second time we've been to this hotel, it's perfect for unwinding, it has all the services, the food is excellent, and the staff is very friendly."
Es la segunda vez que vamos a este hotel,es perfecto para desconectar cuenta con todos los servicios,la comida buenísima y el personal muy amable.
Translation: "Nothing"
Nada
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8.3
Francisco Javier
Travelled with friends
Booked on Buscounchollo.com
October 2025
Very good
Overall, everything has been more than correct, good room, dining, service, etc.
En si todo ha sido más que correcto , bien
Habitación, comedor, servicio ect.
"In a dinner, the second course is so tough it feels like rubber, should I blame myself for not complaining?"
En una cena el segundo plato entraña al punto más dura que si fuera de goma , mal por mi por no quejarme 😞
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8.9
Ana
Travelled with couple
Booked on Buscounchollo.com
September 2025
Very good
Translation: "Tranquility"
Tranquilidad
Soak in the bathtub and have breakfast earlier.
Asa en la bañera y adelantar horario de desayuno
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