8.6
Jason
Travelled with family
Booked on Esquiades.com
March 2025
Very good
Good location and plenty of outside parking
10
Kirill
Travelled with couple
Booked on Amimir.com
March 2025
Excellent
Excellent stay with all that I can imagine. Nice room, nice food, good wifi, free parking. Highly recommended!
8.4
Todd
Travelled solo
Booked on Esquiades.com
February 2024
Very good
Simple and quite basic hotel. Very good value for money.
The breakfast was at best ok. The restaurant manger was very sullen almost unfriendly. All the other staff I encountered throughout the hotel were excellent
9.3
Ross
Travelled with friends
Booked on Amimir.com
February 2024
Excellent
The food was very good and consistent.
10
Emilio
Travelled solo
Booked on Esquiades.com
March 2023
Excellent
Quality/price ratio
10
Michael
Travelled with family
Booked on Esquiades.com
February 2023
Excellent
no
every thing ok
6.2
Todd
Travelled with couple
Booked on Esquiades.com
February 2022
Average
The hotel is ok, but a little dated now
Defiantly needs a make over
The restaurant staff and manager are excellent, very friendly.
The breakfasts were very poor, awful to be truthful.
They need to cater a bit better for all their guests preferences.
What was terrible was how they tried to charge us for drinks in the restaurant in the evening.
We never ate once in the evening as I’d read the reviews and seen it was below par .
We ate put every night
I explained we were half board and was questioned 3 times, saying I must have had the drinks by the receptionist.
It was very unpleasant.
Then they tried to charge me for a room upgrade, which we never had either.
They made me sign a paper saying I hadn’t had the drinks, which I shouldn’t have had to as it was the hotels mistake or poor system that was flawed.
The receptionist just said,’ok…it’s done’
That was their goodbye to us after staying for 8 nights.
No have a safe trip
Did you enjoy your holiday
No thank you
It was a very,very unpleasant and disappointing end to our stay
We wouldn’t return
The WiFi never worked in our room either
It was useless
It’s
8.7
Christopher
Travelled with family
Booked on Esquiades.com
February 2022
Very good
The food
I had no problems with anything
8.3
Tanya
Travelled with family
Booked on Esquiades.com
December 2021
Very good
Personal was very friendly.
Food variety was quite good.
Not having a teapot in the room, mattresses are not the best ones.
8
El Jammal
Travelled solo
Booked on Esquiades.com
December 2021
Very good
Room size and open buffet
Some staff members are very rude. Some don't speak english neither french.
Cleanliss can be improved
8.7
Ryami
Booked on Esquiades.com
February 2020
Very good
Lovely Staff with plenty of options within the Hotel. If you want to be out the town it's perfect
Long walk from Arinsal if out late for the nightlife
9.7
Rohit
Travelled with couple
Booked on Esquiades.com
January 2020
Excellent
The hotel is in a very convenient location, close to Arinsal and La Massana lifts, both accessible by free ski bus which stops right outside of the hotel. The food and services were excellent and the staffs were extremely helpful. I actually had mess up my transfer times and the support team at Esquiades and the hotel reception worked together to sort out my problems in no time. I appreciate Esquiades's SMS system for notification, it was really useful.
The bus times are not very accurate but there are other buses as well so no worries if you miss one.
A bath tub is something I missed in my room.
5.4
Valentin
Travelled with family
Booked on Esquiades.com
February 2019
Average
Close to the ski slopes. Good selection of food for breakfast and dinner.
The hotel certainly is not a real 4-star hotel.
Wi-fi connection absent in the rooms, very bad in the common spaces.
7.3
Kirk
Travelled with family
Booked on Esquiades.com
February 2018
Good
Skiing
Cold food
7.3
Dani
Travelled with friends
Booked on Esquiades.com
December 2017
Good
Ubicación
Wifi
8.7
Katherine
Travelled with friends
Booked on Esquiades.com
March 2017
Very good
Food was great, good selection each meal and tasty!
Little airless in the room as patio door was only opening
9
Patricia
Travelled with couple
Booked on Esquiades.com
February 2017
Excellent
He estar molt agust
Res a dir
9
Gosia
Travelled with friends
Booked on Esquiades.com
March 2016
Excellent
The food was amazing and the staff was extremely nice.
It was very hot in the room overnight.
9.7
Alison
Travelled with friends
Booked on Esquiades.com
January 2016
Excellent
Everything was so well organised that we had a very relaxing weekend.
Perhaps a little more information on the slopes themselves and their layout before we arrived could have been beneficial. But we had no problems at all.
9
James
Travelled with family
Booked on Esquiades.com
December 2015
Excellent
Nice Hotel. Good breakfast offered
Limited choice for small kids (7 & 9) - no kids club. Other 3 star hotels offered better solutions for small kids