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C. Robles, 2, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, España, 38400, Puerto de la Cruz
• A 3.1 km from the center of Puerto de la Cruz
8.4
Very good
(4395 Reviews)
Accommodation features
Pool
Check-in times and other important info
Add dates to check availability
Add dates
Accommodation features
Pool
Accommodation facilities/services
Main Areas
24 h reception
Lift
Smoking Area
Restaurant
Restaurant
Bar
Snack bar
Wifi and Internet
Wi-Fi
Main Hotel Services
Meeting Room
Games room
Laundry Service
Car Hire
Free Luggage Room
Bicycle Rental
Loungers
Safe at the reception
Door man
Pool sunshade
Pets
Not Pet-Friendly
SPA
Massage Parlour
Facilities
Garden
Balcony
Tennis Court
Ping Pong
Solarium
Swimming pools
Outdoor Pool (summer)
Car Park
Outdoor car park
Room services
Bathroom
Bathtub
Room Services
Telephone
Radio
Kitchen
Balcony
Wired Internet
Hairdryer
Safe to be paid at reception
Apartment services
Fridge
Microwave
The surroundings of Apartamentos Masaru
Nearby
La Paz Lookout
240 m
Botanical Gardens
380 m
Martianez Shopping Centre
550 m
Centro de las Orquideas
670 m
Casino Puerto de la Cruz
800 m
Lago Martianez Swimming Pools
800 m
Taoro Park
1.1 km
San Juan Church
1.1 km
Places of interest
Casa de Los Balcones Museum
3.2 km
Piramides de Guimar Archaeological Site
16 km
Viento Cave
17.7 km
Basílica de Nuestra Señora de Candelaria
18 km
Drago Park
18.9 km
Mount Teide
18.9 km
Teide National Park
19.6 km
Teide Cable Car
19.8 km
Nearby beaches
Playa de Martiánez
480 m
Playa de San Telmo
930 m
Dock of Puerto de la Cruz
1.3 km
Beach Bollullo
1.8 km
Playa Chica
2.3 km
What else can I do?
La Villa Shopping Center
2.4 km
Nearby airports
Santa Cruz de Tenerife (TFN-Tenerife North)
20.4 km
Tenerife Airport (TFS-Tenerife Sur)
41 km
La Gomera (GMZ)
78.6 km
All distances are calculated in a straight line. Actual travel distances may vary.
Pet Policy
Pets are not permitted in this accommodation.
About the accommodation
Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.
Ratings about Apartamentos Masaru
8.4
Very good
Based on 4395 reviews
100% real reviews! These are experiences of customers who have stayed with one of our brands: Amimir.com, Esquiades.com or BuscoUnChollo.com.
9.4
Miriam
Travelled with family
Booked on Amimir.com
August 2024
Excellent
Blank review
6
María
Travelled with family
Booked on Amimir.com
August 2023
Average
The facilities are very good for a three-star hotel. For those responsible for cleaning, a 10
Las instalaciones están muy bien para ser un hotel de tres estrellas. Para las responsables de la limpieza, un 10
The staff was all excellent, except for a cook who was in the grilling area on Thursday 10th August, during the zone. He was very unpleasant. When we asked him how long it would take to replenish the evening meal, which was finished in three minutes, he replied that it would take a long time, but that if we preferred it, he would bring it out raw. We did not understand what that answer meant. When we turned around, the girl came out of the kitchen with the meal, so she was about to leave. Instead of asking the kitchen how long it would take, to see if we should wait, she responded in a very unpleasant way. On the other hand, the food is very little, but good. On the pool terrace, for lunch, we spent two hours and a quarter for them to serve us some American sandwiches, but they were very good. Lastly, there is no air conditioning or fans in the rooms, and the third bed, a sofa bed, is practically at ground level.
Todo el personal, excelente, a excepción de un cocinero q se encontraba en la zona de asar carne el jueves 10 agosto, durante la zona. Fue muy desagradable. Al preguntarle sobre cuánto tardaría en reponer la comida de la noche, q se acababa en tres minutos, respondió q mucho tiempo, pero q si prefería lo sacaba crudo. No entendimos a q venía esa respuesta. Al darnos la vuelta, la chica salió de la cocina con esa comida, por lo q estaba a punto de salir. En lugar de preguntar en cocina sobre el tiempo q tardaría, para ver si esperábamos, respondió de manera muy desagradable. Por otra parte , la comida es muy poca, pero buena. En la terraza de la piscina , para almuerzo, estuvimos dos horas y un cuarto para q nos sirvieran unos sándwiches americanos, pero estaban muy buenos. Por último, nada de aire acondicionado ni ventiladores en habitaciones, y la tercera cama, sofá cama, está prácticamente a ras del suelo.
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Frequently asked questions about Apartamentos Masaru
Where can I park at Apartamentos Masaru?
If you stay at Apartamentos Masaru you have the following parking possibilities (subject to availability):
Outdoor Parking
Does the Apartamentos Masaru have wifi connection?
The Apartamentos Masaru has Wi-Fi.
Can I stay with a pet at Apartamentos Masaru?
Pets are not allowed at Apartamentos Masaru.
Does the Apartamentos Masaru have a swimming pool?
Yes, Apartamentos Masaru has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
Outdoor swimming pool (summer season)
What can I do at Apartamentos Masaru?
The Apartamentos Masaru has the following activities available (some may be for a fee).
Masseur
Does the Apartamentos Masaru have a 24h reception?
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Ratings on Amimir.com
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