10
Ruseila
Travelled with family
Booked on Amimir.com
April 2025
Excellent
They are great professionals, and that's reflected in their service, attention, and guest comfort. At the front desk, Josua upgraded my room. Anya was extremely professional and attentive in the cafeteria. The service in the dining room was 10 out of 10. Definitely a great place to go, no complaints. The facilities in general were impeccable, and the spa service was amazing.
Son grandes profesionales, y eso se anotan en el servicio atención y comodidad para el huésped.
En recepciĂłn josua me mejorĂł ubicaciĂłn de habitaciĂłn, Any en cafeterĂa de lo más profesional y atenta y en el comedor
El servicio ha sido de 10 de 10. Sin duda para ir sin peros. Las instalaciones en general impecables y el servicio del spa una pasada
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9.3
José
Travelled with couple
Booked on Amimir.com
March 2025
Excellent
Quiet and close to the center.
Tranquilo y cercano al centro.
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9.4
Rosa
Travelled with family
Booked on Amimir.com
August 2024
Excellent
Very friendly and helpful staff. Good location.
Personal muy amable y servicial. Buena localizaciĂłn
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8
Julia
Travelled solo
Booked on Amimir.com
July 2024
Very good
The buffet was very good and very complete.
El bufé muy bueno y muy completo
The chef who serves at the buffet is quite unfriendly. They could consider installing a door where the entrance to the car park is to facilitate access when coming from the beach and not having to go all the way around the building.
El cocinero que atiende en el bufé la plancha bastante antipático.
PodrĂan plantearse habilitar una puerta donde la entrada al garaje para facilitar el acceso cuando se viene de la playa y no tener que dar toda la vuelta al edificio.
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7.7
Angel
Travelled with family
Booked on Amimir.com
December 2023
Good
The staff in general. And the food is very good.
El personal en general. Y la comida es muy buena.
Nothing
Nada
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8.8
Adela
Travelled with friends
Booked on Amimir.com
October 2023
Very good
A very cozy hotel, quiet location, I highlighted the staff, the pool area, the spa
Un hotel muy acogedor , sitio tranquilo destacĂł el personal , la zona de la piscina el spa
None
Ninguno
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9
Jose Luis
Travelled solo
Booked on Amimir.com
August 2023
Excellent
Great hotel in everything
Hotel estupendo en todo
Bad situation
Mala situacion
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6.2
Ana Belén
Travelled solo
Booked on Amimir.com
April 2023
Average
The quality manager was very kind when we changed rooms, since the first one had a lot of damage
La responsable de calidad fue muy amable al cambiarnos de habitaciĂłn, ya que la primera tenĂa mucho desperfectos
The first room had a broken sink faucet, we were splashed..... The ceiling in the room was very badly painted. Smell of humidity, views of the building opposite, a first with views of the car park lot...
La primera habitaciĂłn tenĂa el grifo del lavabo roto, nos salpicaba.....
El techo de la habitaciĂłn estaba muy mal pintado.
Olor a humedad, vistas al edificio de enfrente, un primero con vistas al aparcamiento....
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6.7
Angel
Travelled with family
Booked on Amimir.com
December 2022
Good
The attention of the staff especially in the cafeteria restaurant
La atenciĂłn del personal en especial en el restaurante cafeteria
Lack of maintenance in room.
Falta de mantenimiento en habitaciĂłn.
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8
Isabel
Travelled with couple
Booked on Buscounchollo.com
March 2022
Very good
The Spa is very good and the dinner was also great.
Esta muy bien el Spa y la cena tbien estuvo estupenda.
I have nothing to say in this regard.
No tengo nada que decir en este aspecto.
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9
AscensiĂłn
Travelled with couple
Booked on Buscounchollo.com
March 2022
Excellent
All
Todo
pillows
Almohadas
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10
Alicia
Travelled with couple
Booked on Buscounchollo.com
February 2022
Excellent
A good terrace and comfort in all its services. Excellent. Volbereos. He spies very well.
Una buena terraza i comodidad en todos sus servicios . Excelente. Volbereos.El espa muy bien.
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9
Daniel
Travelled with couple
Booked on Buscounchollo.com
January 2022
Excellent
We have been in low season. The hotel is close to the beach and it is a residential area where there was no problem with parking (at least on these dates). The most remarkable thing is the very good attention of the hotel staff. I want to highlight one person, Cristina, who had excellent service in the restaurant area.
Hemos estado en temporada baja. El hotel está cerca de la playa y es una zona residencial donde no habĂa problema de aparcamiento (al menos en estas fechas). Lo mas destacable es la muy buena atenciĂłn del personal del hotel. Quiero destacar a una persona, Cristina, que tuvo una atenciĂłn excelente el el área de restauraciĂłn.
Our overall experience has been good, so there's nothing especially negative.
Nuestra experiencia en general ha sido buena, asi que o hay nada especialmente negativo.
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7.7
Juan Pablo
Travelled with couple
Booked on Buscounchollo.com
January 2022
Good
The hotel is fine, it still looked half-gassed, I guess because of the time they have been closed, the location is very good near the beach and the center
El hotel está bien aĂşn se veĂa a medio gas supongo que por el tiempo que han estado cerrados, la ubicaciĂłn muy buena cerca de la playa y el centro
In the spa there were things that did not work but fine for a relaxing weekend
En el spa habĂa cosas que no funcionaban pero bien para un finde de relax
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9.7
Julio
Travelled with couple
Booked on Buscounchollo.com
January 2022
Excellent
The treatment of the staff, all very friendly.
El trato del personal, todos muy amables.
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5.8
Daniel
Travelled with couple
Booked on Buscounchollo.com
January 2022
Average
Air conditioning of the rooms, acceptable cafeteria food.
ClimatizaciĂłn de las habitaciones, comida de cafeterĂa aceptable.
1° We had breakfast included and the first day you asked the waitress and she brought you you could ask for what you wanted but you couldn't see what was there. And the second day in the same place if they put a buffet. small tables. 2° At the entrance of the spa, if you don't wear a cap, they charge you €3 for a mini cap that doesn't even fit in your hand, the spa staff, they don't explain anything to us, the spa says there is... a pool with water.. warm and jets...then only the Roman baths worked. The damaged Turkish sauna, the damaged hydromassage, the showers and different jets in poor condition due to little maintenance, with lime and a greenish color. 3° When we ate there, when I paid, I signed 1 ticket to justify the payment at checkout, in the same way I signed another ticket for the spa caps, that is, 2 tickets, my surprise is that at checkout I find 3 tickets and one of them with my forged signature, I show them my discontent and ask for a claim form, they are surprised and make a cheap excuse that waiters usually sign too, a LIE, they showed me 1 that they had signed by someone else, throwing the protection of my signature to the ground. data.
1° TenĂamos desayuno incluĂdo y el primer dĂa pedĂas a la camarera y ella te traĂa podĂas pedir lo que quisieses pero no se veĂa lo que habĂa. Y el segundo dĂa en el mismo sitii si que pusieron tipo buffet. Mesas pequeñas. 2° A la entrada del spa si no llevas gorro te cobran 3€ por un mini gorro que no te entra ni en la mano el personal del spa, no nos explica nada dice ahĂ esta el spa... una piscina con agua.. templada y chorros...luego sĂłlo funcionaba la terma romana. La sauna turca averiada, la hidromasaje averiada, las duchas y chorros diferentes en mal estado por poco mantenimiento, con cal y color verdoso. 3° Cuando comimos allĂ al pagar firmĂ© 1 ticket para justificar el pago al check out, de igual manera firmĂ© otro ticket de los gorros del spa, es decir 2 tickets, mi sorpresa es que al check out me encuentro con 3 tickets y uno de ellos con mi firma falsificada, le muestro mi descontento y pido hoja de reclamaciones, se sorprenden y me ponen una excusa barata de que suelen firmar los camareros tambiĂ©n MENTIRA, me enseñaron 1 que tenĂan firmado de otra persona, tirando por los suelos la protecciĂłn de datos.
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9.7
Luis
Travelled with couple
Booked on Buscounchollo.com
January 2022
Excellent
especially the staff
Sobre todo el personal
I was hoping for a buffet dinner and the perfect breakfast was not weak dinner
Esperaba para cenar bufete y no avĂa la cena floja el desayuno perfecto
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8.7
Lucia
Travelled with couple
Booked on Buscounchollo.com
January 2022
Very good
The girls both at reception and in the dining room and cafeteria are super friendly and attentive. The room with a seating area and a terrace overlooking the pool is very comfortable and pleasant. The location 5 minutes by car from the center is also very good.
Las chicas tanto de recepción como de comedor y cafeteria súper amables y atentas. La habitación con zona de estar y terracita con vistas a la piscina muy cómoda y agradable. La ubicación a 5minutos en coche del centro muy buena también.
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9
Paqui
Travelled with couple
Booked on Buscounchollo.com
January 2022
Excellent
personal attention
La atenciĂłn personal
That they gave us apatahotel and did not put it in the reservation
Que nos dieron apatahotel y no lo ponĂa en la reserva
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9.7
Natalia
Travelled with family
Booked on Buscounchollo.com
January 2022
Excellent
I want to go back, my son did not want to go back, excellent water circuit, the room was more than expected, clean, a very good breakfast, without a doubt, better than what we expected and what we paid for
Quiero volver , mi hijo no se queria volver, circuito hĂdrico excelenteee,la habitaciĂłn mas de lo esperado, limpioo, muy buen desayuno sin duda mejor de lo que esperamos y que pagamos
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